We’re Here to Help, Every Step of the Way
Explore FAQs, security best practices, and direct access to our support team.
Quick access to all your tools
Clear answers for the most common questions
Getting Started & Onboarding
Surcharging Explained
Chargeback & Fraud Prevention
Payouts & Account Management
POS Lending
Need Support? We’re Here to Help
Choose the right channel for your question
General Inquiries
Email: info@strictlyzero.com
Phone: 1-800-449-0079
Customer & Technical Support
Email: support@strictlyzero.com
Partner Assistance
Email: partner@strictlyzero.com
Hours
Monday–Friday,
9:00 am – 5:00 pm (EST)


